Faster support. Happier customers.
Streamline your support operations and reduce customer wait times with smarter scheduling.
Support teams scheduling on Cal.com
How Cal.com works for customer support teams
Empower your support team with scheduling tools that enhance customer service, streamline issue resolution, and improve satisfaction.
Faster support scheduling
Let customers book support sessions at their convenience. Cal.com integrates with video and phone tools, ensuring quick resolution of issues without unnecessary delays.
Optimized team workflows
Handle high volumes of support requests efficiently with collective and round-robin scheduling. Assign calls or meetings to the right support agent based on availability and expertise.
Exceptional customer experience
Offer a seamless booking experience with branded pages and automated reminders. Ensure customers feel valued and supported at every step of their journey with your company.
Designed for a maximum efficiency
Boost campus performance with our advanced collaboration features and automated workflows.
Round robin
Distribute meetings amongst team members based on weights, priorities or the person least recently booked.
Collective events
Book a meeting with several team members at one time.
Routing forms
Direct bookers to the right people based on their details, like industry, company-size, etc.
Dynamic meetings
Easily see when everyone's available, automatically handling multiple time zones.
Automated workflows
Save time with automated workflows like meeting reminders.
Accept payments
Process payments and place holds through Stripe or PayPal integration.
All your key tools in sync with your meetings
Connects to Slack, Salesforce, and 100+ more. Bookings show up where your team already works.
Frequently asked questions
The short ones are here. For anything else, ask below.
Yes, you can assign unique schedules to individual agents or teams, ensuring accurate availability for bookings.
Yes, round-robin functionality ensures that customer appointments are evenly distributed among available agents.
You can prioritize certain appointment types or use routing rules to ensure high-priority customers are connected to the right agents quickly.
Yes, Cal.com supports group bookings, perfect for hosting customer webinars, training sessions, or product tutorials.
Customer workshops and webinars as events
Publish a product webinar or a hands-on customer workshop with registration and capacity. Customers sign up in one step and get the link and reminders.
Customer workshop: integrations
A hands-on hour building your first integration with us.
Support engineers and a product manager on the call.
Recording shared with everyone registered.
AScreen-share sessions with a support engineer. SSO, SCIM and integrations.
Booked. Today at 3:30 PM with Acme Support. The confirmation is in your inbox.
Be found when customers look for help
Discover matches people asking for help with businesses that have time. A listed support team is bookable the moment someone needs it.
Don’t just take our word for it
Our users are our best ambassadors. Discover why we're the top choice for scheduling meetings.
“More elegant than Calendly, more open than SavvyCal, Cal.com works and it feels just right.”
Flo Merian
Product Marketing, Mintlify
“I think Cal.com has a very good chance of creating a new category around being both great and well designed.”
Guillermo Rauch
CEO, Vercel
“I just migrated from Calendly to Cal.com.”
Kent C. Dodds
Founder of EpicWeb.dev
“Just gave it a go and it's definitely the easiest meeting I've ever scheduled!”
Aria Minaei
CEO, Theatre.JS
“I finally made the move to Cal.com after I couldn't find how to edit events in the Calendly dashboard.”
Ant Wilson
Co-Founder & CTO, Supabase
“At Navi, protecting personal health information is a non-negotiable, so choosing Cal.com for scheduling just makes sense.”
Micah Friedland
CEO & Founder, Navi
Ready when you are
Scheduling for
absolutely everyone.
Free for individuals, no credit card, no usage limits. Connect a calendar, share a link, and let people book when it works for both of you.
